15 November 2008

"Do we really talk to our patients?"

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Sometimes patient needs someone who can listen to their problem and read between the lines:

Doktor bertauliah: Sakit ape makcik?

Makcik: Sakit dada makcik ni bertambah teruk sejak anak makcik meninggal dunia 2 minggu lepas...

Doktor bertauliah: (memotong)... kalau macam tu sakit dada ni bukan real, cumer emotional-related jer makcik.. ambik ubat ni.. (bla bla macam bagus)

--> If only the doctor listens carefully, he would identify that the chest pain is only 'a cry for help'. And he could explore the miserable feeling of this old lady, looking for symptoms of major depression hence a prompt referral to a psychiatrist.

On another note, I still notice few of my colleagues unselectively use bombastic words and medical jargon when explaining the nature of a disease and its treatment to patients and still expects the old pakcik from Ulu Yam to remember his illness.

No wonder this phrase is kinda popular in follow-up clinics.. "hmm entah le, pakcik nitak tau pakcik sakit ape, ade doktor to bagitau dulu, tapi panjang sangat"...

... and surely with that kinda answer he will get a smirk or sarcastic reply from the doctor.

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